Challenge: A global manufacturer faced challenges related to the visibility and security of its high-value electronics shipments. It lacked real-time tracking capabilities, making it difficult to ensure the safe transportation of its products and meet customer expectations.

Solution: The client implemented Tive’s Solo 5G trackers, which provide real-time data on shipments’ location, humidity, temperature, shock, and light exposure via a cloud-based platform and real-time alerts. This allowed the client to improve customer service by providing accurate shipment information, ensure the security of their high-value shipments, and proactively address in-transit issues.

Results: With Tive's solution, the client achieved visibility and security in a challenging logistics landscape. They gained the ability to monitor cargo location and condition, leading to improved customer service and safer transportation of their products. Additionally, the added benefit of theft detection underscored the value of Tive's trackers in addressing cargo theft and even helped the client locate and recover a stolen shipment.

About the Solution Provider: Tive is the global leader in real-time, end-to-end shipment visibility. More than 600 customers use Tive to monitor shipment location and condition, gain actionable insights, and ensure customer satisfaction. Tive’s cloud platform, multi-sensor trackers, and 24/7 Live Monitoring services reduce excursions, minimize rejections, and decrease theft, damage, and spoilage.

Web: www.tive.com 

Email: sales@tive.com 

Phone: 1-617-631-8483