Claims and appeasement fraud surged by 1.5% year-over-year in 2023, with retailers estimating that 10.5% of all return claims were fraudulent.

The new data platform combines the company's BlueBoxAir and BlueBoxOcean systems to form a single dashboard to manage and monitor cargo. 

Norfolk Southern has also paid out an additional $780 million for environmental response efforts since the derailment.

Over the last year, 73% or merchants saw impacts to their businesses from international shipping problems such as delays, damaged products or theft.

The FTC discovered that Williams-Sonoma mattress pads listed as "crafted in America from domestic and imported materials" were actually fully imported from China.

Nearly half of consumers surveyed said that they would be unlikely to purchase an item if the delivery time was too slow.

When it comes to setting priorities for managing the modern-day supply chain, executives can’t have it all.

A preview of the second annual Global Supply Chain Marketing Summit, to be held June 5-7, 2024 at the Ritz-Carlton on Amelia Island, Florida, with original cohort member Lisa Beck, director of marketing and business development with Ortec.

An omnichannel supply chain represents a paradigm shift in prioritizing customer experience, seamlessly integrating various sales channels like physical stores, online platforms and mobile apps.  

Logistics and supply chain professionals are moving away from the short-term survival thinking that characterized the pandemic period.