Out of 8,000 consumers surveyed, 63% said they took some sort of negative action after encountering delivery problems.

Nearly half of consumers surveyed said that they would be unlikely to purchase an item if the delivery time was too slow.

Opportunities to share shipping lanes can encourage the unlikeliest of partners to put aside competitive differences for a supply chain win-win.

Farrukh Mahboob, founder and chief executive officer of PackageX, explains why technological advances aren't keeping pace with the intensifying service demands of e-commerce customers.

The “next generation” of packaging must meet strict standards of recyclability, reusability, compostability, biodegradability and traceability.

The growth in e-commerce in recent years has led to a surge in small-parcel volumes. Distributors are struggling to keep up with the deluge of shipments to consumers and businesses.

The trend in online perishable food sales poses a unique and complex logistical challenge. 

Retailers are being forced to adapt to the emphasis buyers of home furnishing now put on overall service and last-mile delivery experience, over brand loyalty.

Arthur Axelrad, chief executive officer and founder of Dispatch Science, brings us up to date on technology trends among couriers and parcel carriers serving the last mile.