Technavio analysts are forecasting positive growth for many segments of the global IT spending market by industry over the next four years as several related markets, including IT spending in railways, spending in airports and healthcare supply chain management, will likely witness an increase in revenues.
Analyst Insight: The power has shifted from seller to buyer as consumers continue to bring B2C online shopping expectations and behaviors with them to the B2B markets they work in. Amazon continues to expand both its same-day delivery capabilities and its product offerings to encroach on some traditionally B2B markets like automotive aftermarket parts distribution. Like it or not, your business is being disrupted by, and in competition with, the Earth's largest retailer and marketing-savvy media company. - John Giangrande, Automotive Aftermarket Industry Leader, Fortna Inc.
Challenge: This service parts organization needed to handle over 500 orders per day and 170,000 items in their inventory. They needed to move from a paper-base to automate through system-directed processes, gain real-time visibility and tracking of parts and orders throughout their supply chain.
The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.
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