Service Parts Management

CEVA Logistics Opens Spare Parts D.C. in Netherlands

July 29, 2015

CEVA Logistics has opened a global distribution center in Born, the Netherlands for industrial spare parts.

Aviation Parts Provider Opens U.S. Office, Moves Its Solution to Cloud

July 22, 2015

European aerospace service provider Spectech has been offering radio frequency identification functionality as part of its parts-management solution to European companies for the past nine years. This summer, the company is opening a new office in Seattle to better access new North American customers.

Growing Demand Seen for Industrial Machinery After-sales Service

July 10, 2015

UPS

Seventy-eight percent of small- to mid-sized industrial machinery companies believe their customers' expectations for after-sales service are rising, but just 12 percent of those manufacturers say replacement parts and service are top differentiators for their business.

Ahoy, 3D Printing! Navy Looks to Make Parts Aboard Ships

July 9, 2015

Defense Tech

The Office of Naval Research will meet with 200 industry reps later this month in advance of the Navy's deep dive into additive manufacturing - aka 3D printing.

Measures That Traditional Distributors Can Take to Compete With Amazon Supply, Other Giants

July 8, 2015

SupplyHT

Amazon Supply still is not selling china or fiberglass, but it does offer more than 54,000 fittings, valves, tubing, pumps and meters. It also offers 5,300 HVAC supplies, tools and meters, but no equipment.

Internet of Things Transforms After-sales Service, Report Says

July 2, 2015

IDC Manufacturing Insights

The rise of the Internet of Things (IoT) has brought with it increased focus on "connected products." As manufacturers work to retrofit existing products with connectivity and build it into new products, they are faced with the question of how these connected products will transform the after-sales services they provide, and possibly even their business models.

ULA: Launching a World-Class Supply Chain

June 11, 2015

Brad Houser, Senior Mgr of SC Operations, United Launch Alliance LLC

When It Comes to Public Safety, There Are No 'Small' Recalls

June 8, 2015

Robert J. Bowman, SupplyChainBrain

The recall of a single spice can have huge ramifications for food safety.

Putting a Stop to Contaminated Product From China

June 5, 2015

Robert J. Bowman, SupplyChainBrain

Will we ever cut off the flow of contaminated product from China and other offshore manufacturing sites?

Accenture Debuts Analytics Apps Platform

May 28, 2015

Accenture

Accenture has launched the Accenture Analytics Applications Platform.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.